Search results for "undefined"

Here are the results we could find. Try another search for more articles.

Dropship

Vendor integration - Wix

If your vendor has a Wix account, Jetti can automatically sync products.

Inventory

Managing Product Publishing

This article will show you how product publishing works in Jetti and how to manage the settings related to it.

Dropship

Vendor integration - Google Drive

Integrate live vendor inventory feeds from Google drive to keep track everything in real time.

Dropship

Vendor integration - PrestaShop

If your vendor has a PrestaShop store, Jetti can automatically sync products.

Dropship

Vendor integration - BigCommerce

If your vendor has a BigCommerce store, Jetti can automatically sync products and orders.

Dropship

Vendor integration - WooCommerce

If your vendor has a WooCommerce store, Jetti can automatically sync products and orders.

Dropship

Vendor integration - Shopify

If your vendor has a Shopify store, you can automatically sync products and orders to your store.

Dropship

Vendor Integration - ChannelEngine

This article will explain how to generate the required credentials to setup order and inventory syncing with a Channel Engine vendor.

Shipping

The Different Ways of Managing Shipping

This article breaks down the different ways you can manage shipping once you have setup your vendors.

Shipping

Importing Shipping Files via CSV

This article will instruct you on how to automatically import shipping costs or tracking details via CSV.

Dropship

Paying Vendors with Your Stripe Account

This article will show how you can connect Jetti with your Stripe account to automate vendor payments.

Dropship

Paying vendors by Stripe

Fully automate your vendor payment workflow with Stripe

Dropship

Transferwise

Pay your dropship providers by ACH / bank transfer using Transferwise

Dropship

Paying vendors by PayPal

Vendor payments Paying vendors in batch by PayPal

Dropship

Vendor integration - Magento

If your vendor has a Magento store, Jetti can automatically sync products.

Dropship

Onboarding Vendors from Platforms Jetti doesn't Support

This article details how you can onboard vendors to Jetti that either use custom systems or platforms that are not currently supported.

Setup

Xero integration

Automatically sync dropship and replenishment invoices to Xero

Setup

Exporting Dropship Orders via CSV/JSON

Automatically export your order details to vendors in any CSV or JSON format.

Dropship

How WooCommerce Vendors View an Order

This article will show you how the vendors view orders from their WooCommerce account.

Dropship

Vendor integration - ShipStation

Sync orders with your vendor's ShipStation account

Dropship

How TradeGecko Vendors View an Order

This article will show you how the vendors view orders from their TradeGecko account.

Inventory

Automated Backordering

This article explains how backordering can be automated for an item, and how you can test it out yourself.

Dropship

Vendor integration - TradeGecko

If your vendor has a TradeGecko account, Jetti can automatically sync products and orders.

Setup

How to Onboard your Vendors - Basic Setup

This article will show you how you can use Jetti to onboard your vendors and automate your dropshipping process by following a few simple steps.

Inventory

Creating Replenishment Purchase Orders

This article will show how replenishment purchase orders are created and finalized.

Setup

QuickBooks

Sync your dropship invoices directly into Quickbooks

Dropship

How Vendors View Their Dropship Portal

This article will show you how vendors can view orders coming in, track them, upload feeds, and navigate their settings in their dropship portal.

Dropship

Vendor integration - SquareSpace

If your vendor has a SquareSpace store, Jetti can automatically sync products and orders.

Dropship

Dropship Portal

Set up a white-labeled portal for vendors to manage their orders, inventory and payments.

Dropship

Automating Vendor Payments and Commission Rates

Keeping on top of your vendor payments can easily become a headache when you’re running a successful multi-vendor marketplace. The solution? Automate your payments!

Dropship

How BigCommerce Vendors View an Order

This article will show you how the vendors view orders from their BigCommerce account.

Dropship

How ShipStation Vendors View an Order

This article will show you how the vendors view orders from their ShipStation account.

Setup

How to Test Drive Jetti

This article explains how you can test drive Jetti without connecting it to your live store.

Shipping

How to Generate Shipping Labels for Vendors

This article explains how you can generate shipping labels for your vendors.

Dropship

Shipping labels

Provide vendors with shipping labels to streamline your dropshipping

Dropship

Vendor integration - Etsy

If your vendor has a Etsy store, Jetti can automatically sync products and orders.

Dropship

Mapping Values Correctly - CSV/Google Drive

This article explains how values are mapped correctly for a proper sync to occur between Jetti and a CSV/Google Drive file.

Shipping

Shippo

Integrate your Shippo account and connect with 20+ carriers around the world. Print labels and fetch rates without having to leave Jetti.

Sales

Testing Orders in Shopify

How to test the order routing in Jetti

Inventory

How to Manually Manage Stock Levels

This article shows how to manage stock levels manually from your Jetti account or from your store's site

Stores

Syncing product updates with your online store

Jetti can automatically sync inventory, pricing and product details for in-house and drop-ship items with your store.

Dropship

Actions to Take When Vendor Emails Bounce

This article outlines the actions that you can take to either fix or understand why an email to a vendor has bounced.

Dropship

Mapping Multi-Brand Names

Assign multiple vendors or brand names to a vendor in Jetti

Dropship

Syncing customer details for dropship orders

Control how to sync the customer phone, invoice and invoice details on dropship purchases

Dropship

What to Do When Orders Encounter Errors?

This article explains what you can do when an order has encountered an error.

Dropship

Vendor integration - CSV

Publishing products and sync product details from vendors using Shopify's CSV format

API

Creating Custom Connections with Zapier

If you are looking to create custom connections between your Jetti account and other tools that you are using, you can do so with Zapier.

Setup

Calculating Tax for Dropship Orders

This article explains how tax can be calculated for your dropship orders.

Stores

Connect Jetti to Magento

Sync orders, shipments and inventory between Jetti and Magento.

Stores

Connect Jetti to Shopify

Sync orders, shipments and inventory between Jetti and your Shopify stores.

Returns

Customer Returns

Returning multi-shipment orders within Jetti

API

Importing products from a custom channel

Import products details from your sales channel into Jetti

API

Import tracking details via API for dropship providers

Import shipping details from dropship providers via API

Inventory

Updating Inventory Levels by CSV

This article breaks down the instructions on updating inventory levels by CSV to Jetti.

Stores

Connect Jetti to BigCommerce

Sync orders, shipments and inventory between Jetti and BigCommerce.

Dropship

How Shopify Vendors View an Order

This article will show you how the vendors view orders from their Shopify account.

Stores

Connect Jetti to WooCommerce

Sync orders, shipments and inventory between Jetti and WooCommerce.

Setup

Jetti Onboarding For Advanced/Enterprise Plans

This article is the basic outline of the different steps that are included in setting up your Advanced/Enterprise Jetti account

Dropship

Setting Up a Google Shopping feed

How to set up a Google shopping feed in the case that Jetti doesn't support your vendor's platform.

API

Connecting with the Jetti API

Connect to the Jetti API using your API credentials

API

Connecting a custom channel

Connect your custom sales channel to Jetti to sync orders, shipments and products

Shipping

Packaging Dimensions and Weights Explained

This article explains how to set default packaging dimensions and weights, as well as individual ones.

Setup

Jetti Onboarding For Standard Plans

This article is the basic outline of the different steps that are included in setting up your Standard Jetti account

Shipping

How to Generate Shipping Labels for In House

This article explains how you can generate shipping labels for your In-house shipments directly from the Jetti app.

API

Custom channels - Inventory webhook

Sync inventory in real time up to a custom sales channel

Returns

How to Refund Your Client

This article explains how to manually trigger a refund when an item gets canceled

Setup

Connect Salesforce to Jetti

Salesforce connects with Jetti to create automated warehousing, 3PL or dropship operations.

Dropship

Vendor integration - Salesforce

If your vendor has a Salesforce account, you can automatically sync products and orders to your store.

Setup

Initial Setup of Your Jetti Account

This article will detail the first steps to get your initial set up started.

API

Custom inventory feed integrations

Jetti supports a number platforms out the box to sync inventory. You can also use Jetti's API to integrate with any third part platform.

API

Custom API carrier integrations

Jetti supports a number carrier aggregation platforms out the box. You can also add custom carrier integrations with the Jetti API

Setup

Currency Conversion

How to convert currencies from your vendors e-commerce stores to your store

Dropship

Syncing dropship purchases

Set up how you want to sync orders. Jetti integrates with a variety of Ecommerce platforms and also provides a dropship portal if needed.

Inventory

Setting up an inventory import

Automatically sync inventory from a separate master system

API

Creating a vendor return by API

Allow your vendors to self-service the creation of returns using the Jetti API

API

Returning a sale via the API

Return one or more items on a sale using Jetti's API. Automatically split between dropship and in-house and shipments.

API

Custom channel webhooks

Set up inventory and shipment webhooks for custom channels

API

Registering a dropship provider

Set up a new dropship provider with a portal

API

API data exports

Export data in CSV or JSON format in batch

Dropship

Vendor integration - Webhooks

Send a Webhook automatically to your dropship providers, containing the details of the dropship purchase order and and any generated labels

Dropship

Allowing vendors to self-publish items

If needed, you can set up your dropship portal so vendors can publish items directly to your online store.

Dropship

Vendor integration - Digital downloads

Set up a multi-vendor dropship marketplace selling digital downloads

Dropship

Handing vendor platform migrations

How to handle dropship vendor's who migrate to a new platform after being connected to Jetti.

Setup

Packing slips

Create packing slips for both your in-house and drop-ship orders

Dropship

A Vendor’s Perspective on Dropshipping

A guide for integration to Jetti as a dropship vendor.

Dropship

Vendor integration - Selz

If your vendor has a Selz store, Jetti can automatically sync products and orders.

Dropship

Configuring your Jetti account

Guide to getting up and running as a multi-vendor marketplace on Jetti

Dropship

Dropship packing slips

Use Jetti to automatically generate packing slips for your dropship purchases

Inventory

Managing inventory levels

Jetti provides automatic, real-time inventory syncing across all your sales channels. Everything is always perfectly aligned across Amazon, eBay, Shopify, Magento, WooCommerce and BigCommerce - meaning you’ll never oversell anything ever again.

Sales

ShipStation

Automatically sync your in-house shipments to your ShipStation account.

Shipping

Setup Zebra thermal printer on Mac

Print shipping labels in Jetti using a Zebra thermal printer on Mac

Shipping

Setup DYMO LabelWriter 4XL thermal printer on Windows

Print shipping labels in Jetti using a DYMO LabelWriter 4XL thermal printer on Windows

Sales

Drop ship a sale

Managing drop ship sales within Jetti

Shipping

Postmen

Integrate your Postmen account and connect with 20+ carriers around the world. Print labels and fetch rates without having to leave Jetti.

Shipping

Live carrier rates at checkout

Showing live vendor and in-house rates at checkout

Shipping

Custom carriers

Adding tracking details for specialist carriers

Shipping

Aftership

Integrate your Aftership account and sync real time tracking across all of your carriers.

Sales

Routing products for shipping

Fix a sale that didn't get processed

Dropship

Sync order tags from your store to the vendor's store

Automatically sync/copy tags out of your store and into the order on your vendor's store

Dropship

Jetti API

Automation your in-house and dropship operations by building custom integrations with Jetti.

FAQs

Do size variations of a product add to the number of SKUs? Or is this just unique product types?

Number of SKUs are based on the individual variants. As the infrastructure/ resources required are linked to the number of variants not products.

Last updated July 8th, 2020

How can I mark WooCommerce orders as paid when sending an order?

WooCommerce orders can be marked as "processing" when the option "Mark the order as paid immediately" under the Prices - tab is selected.

Last updated July 8th, 2020

If there is a dropshipper with multiple brands, can a single email be used for the dropshipper?

Currently this is not possible, as each brand needs to have a different contact email. For payments, however, the same email can be used.

Last updated July 8th, 2020

How do orders look like from the vendor's Shopify account?

If your vendors use Shopify as their platform, they will receive and fulfill orders directly from their Shopify site. They will be able to view all relevant order information from their Orders-tab, and generate the shipping label and packing slip when fulfilling the order. They can also refund the client directly from there.

Learn more about how they view their orders here.

Last updated July 8th, 2020

Why is Jetti pushing invalid customer emails to dropship vendor systems?

By default Jetti doesn't send the customer emails. "Including customer emails" is off by default in the app to prevent duplicate shipping notifications and orders being incorrectly grouped in the vendors store.

If you turn this on, it might cause Jetti to push invalidly formatted email addresses to dropship vendor backend systems, which can cause the systems to refuse orders.

Last updated July 8th, 2020

Have you got an example file for Product CSV upload for a vendor?

Our recommendation would be for you to export a CSV file from your Shopify store as an example, so that it matches 100% your product creation.

Last updated July 8th, 2020

Have you got an onboarding document for vendors: how to log in, connect inventory feed by shopping system, etc.?

We do have a sample document, but it should be white labelled and adapted to your specific use case. Contact us and we can send it to you!

Last updated July 8th, 2020

Will the advanced features be restricted in case we are on a lighter plan?

You will still be able to see the features in your Jetti account, but will need to request to trial them if you are interested in using them.

Last updated July 8th, 2020

For returns, does the payment automatically refund to both cards automatically based off the commission set / amounts originally split?

Yes.

Last updated July 8th, 2020

How can I ensure my vendors are receiving email notifications when they receive orders?

You can enable the "Send order notification" setting. This setting us under Contacts > Orders. You will see this setting there that needs to be enabled:

This setting is usually not on by default, as your vendors typically get notifications from their store

Last updated July 8th, 2020

What if my vendor is using a different shipping app?

Your vendor using a different shipping app should work fine, with orders flowing normally to the app and inventory levels adjusting. If you detect any issues after the setup, get in touch: support@jetti.io

Last updated July 8th, 2020

How do I include shipping label in the packing slip?

You can do this by enabling the setting "Include shipping label in packing slip" under __Contacts > Shipping. __

Last updated July 8th, 2020

How do I generate labels for return outbound shipments?

If you are using ShippyPro, there is an option to automatically generate return labels for outbound shipments.

Last updated July 8th, 2020

How to void a shipping label that was accidentally printed?

You can void a shipping label by going to Track under Sales, and clicking "Shipped" under the dropdown menu next to the order. Then click "Refund".

Last updated July 8th, 2020

What happens if my vendor doesn't have a SKU?

In this case, you can use the Ean / barcode or other identified. It should be unique to that variant and not at the product level (e.g. if a prouct has multiple variants).

Last updated July 8th, 2020

How can I export a file of all vendor emails?

You can export a file with all emails by clicking Batch import users in your dropship providers, and then click Export.

Last updated July 8th, 2020

What does "not tracked" mean on a product in the Inventory feed?

If you see "not traced" on a product in the inventory feed, it means the vendor is not tracking inventory levels, e.g. they have an unlimited amount of stock.

Last updated July 8th, 2020

What happens to products that are no longer available on the vendor store?

When a product is no longer published on the vendor store, Jetti sets the inventory level to zero, and marks the item as removed in the inventory feed.

You can use the Zero Out app to automate removing the items, or have an email signup to register when it comes back online.

Last updated July 8th, 2020

How to map values correctly in CSV or Google Sheets?

When mapping values, you need to have the Name, qty, and sku.

Important: qty needs to be written that way, with lower case. If you write quantity or Qty, it won't work.

Read more about mapping values correctly here.

Last updated July 8th, 2020

Is it obligatory to use Jetti as the app name & email, when creating a private app?

If you want to send customer instructions to the brand for generating these details, you can ask them to enter your name / email when creating the private app.

Last updated July 8th, 2020

Can I override my vendor's inventory policy?

No, you cannot override the inventory policy. If you try making a change, the app will just reset it to the original value.

Last updated July 8th, 2020

What happens if rates are not showing on Shippo?

Rates are not available through Shippo. You should recreate the order with the same order conditions and send the screenshots of the error messages to Shippo to resolve.

Last updated July 8th, 2020

Can I only sync inventory and not orders with my vendors?

Yes. Once you have set up the inventory feed, you need to select the email / portal option under Partial Order Automation in the Orders - tab.

Last updated July 8th, 2020

Will changing the theme impact my Shopify and Jetti setup?

No, changing the theme does not impact Jetti.

Last updated July 8th, 2020

How can I export a list of my vendors?

You can export a list of your vendors and their details by going to the Dropship providers in Jetti, and clicking Batch import users on the top right. Then click export, and you will receive a CSV file with all the vendor information.

Last updated July 8th, 2020

If I process returns through Shopify, will those returns reflect in Jetti's sales reporting & payments?

No, only inventory will be reflected in Jetti. You will need to make an adjustment, or raise the return in Jetti for it to be reflected.

Last updated July 8th, 2020

How can I make a manual adjustment to an invoice?

You can make manual adjustments to invoices from the Payments report - Contact > Payments. Click the contact and scroll down to the invoices. You will see an Adjustments-column, if you click on one of them, you will have a pop up where you can add the adjustment.

Last updated July 8th, 2020

How do I integrate with my Wix vendor?

You can pull in inventory from your Wix vendors using either a CSV, or Google Drive sheet. The sheet needs to include columns with Sku and qty as headers.

Last updated July 8th, 2020

What do I do if I cannot sync orders with my vendor's platform?

There is a different process depending on what platform your vendor uses. The easiest way for the vendor to ship orders if it's not possible to sync directly with their Ecommerce platform, is through the vendor portal.

Last updated July 8th, 2020

How do I change the price when syncing orders to the vendor's store?

Currently Jetti does not support placing orders in the vendor's store within their currency. As a work aroud, you can pass back the order value as the default price in their store, which should be in their currency. To do this, select "Use the default price in their store" under the Orders-tab.

Last updated July 8th, 2020

What is the difference between commission rates and cost prices?

Commission rates are used when you want to retain a percentage of the customer price and pay the vendor the retainer. In this model, you don't need to know the cost price of the item. If you don't use commission rates, you'll instead need to know the cost price of the item. This will be the amount you pay your vendor.

Last updated July 8th, 2020

How can I delay payments to my vendors?

You can delay payments to vendors by adding the number of days for the delay in the settings under the Prices - tab. In case you need to send a payment early, you can disable this setting.

Last updated July 8th, 2020

If a dropship vendor cancels an order, does the customer get notified?

Jetti does not currently notify the customer, so you would need to get in touch. However, our new returns portal will be fixing this issue for you.

Last updated July 8th, 2020

How do I set adjustment reasons?

To set adjustment reasons, you need to navigate to Setup > Inhouse Shipping. Scroll down to the Adjustment Reasons - part and add the adjustment reasons. Once saved, these reasons will show up when adding inventory adjustment files to Jetti, are are used for stock takes and returns as well.

Last updated July 8th, 2020

How can I track shipping costs from my vendors?

At the moment we can't track shipping cost data as it's not available in the vendor's platform for us to import. We can only fetch the tracking number, carrier, etc.

Last updated July 8th, 2020

What if my customers use a discount code?

You can choose whether you would like to incorporate discounts into the payout amount. To do this, navigate to the prices tab, there is a checkbox for toggling whether to incorporate discounts.

Last updated July 8th, 2020

Will Shopify vendors be charged merchant fees for purchases that were made on my site?

The vendor shouldn’t incur any payment fees through Shopify.

The vendors have an option to mark the order as paid immediately, or sync the order as paid. Although you can mark the order as paid, this won’t trigger any payment. Some vendors may require this as only paid orders are imported into their shipping app. E.g. if they have connected ShipStation to their Shopify. The actual payments are sent to vendors separately.

Last updated July 8th, 2020

Why does the system import all sizes as different items?

When you click to publish, it will publish the different items (sizes) under a single product.

Last updated July 8th, 2020

Which price syncs to the vendor's store?

You can choose to sync the amound paid by the customer, the payout amount, or a default price. To choose this setting from the Orders - tab.

Last updated July 8th, 2020

Does Jetti support customizable product options & product bundling?

Yes, you can use 3rd party apps such as ShopPad to add extra options at checkout, letting customers personalize products by having them engraved, monogrammed, custom printed and more.

Last updated July 8th, 2020

Is there a way to print out the packing slip without a shipping label?

Yes, just navigate to the Shipping tab, and disable "Include label in packing slip".

Last updated July 8th, 2020

If I can't connect to my vendor's Ecommerce platform, what is the process?

They can use the dropship portal.

Last updated July 8th, 2020

Regardless of which portal vendor uses for shipping, are the after steps the same?

If the shipping information is connected to the vendor's Shopify store, we can retrieve it, If not, it would need to be added to the vendor portal.

Last updated July 8th, 2020

Where do vendors receive orders to?

Your vendors could receive orders from your marketplace in their own Shopify or Ecommerce store, if they are running one. These will be marked as coming from your marketplace.

Last updated July 8th, 2020

What is my seller's list prices without tax?

It could be that Jetti is being sent the prices without the VAT, which is likely the setup of the vendor store. If you want to add the VAT amount onto the items, you can use the price uplift feature in the inventory feed settings. Once you have saved the change, you will need to a) re-fetch the feed and b) click the sync retail prices button.

Last updated July 8th, 2020

What does an inventory only - integration mean?

With inventory only - integration, there isn’t a way for us to create an order in the vendors store, whereas we can for example with Shopify. As such, the vendor will need to mark the item as shipped from their dropship portal. If the inventory level changes (eg the vendor sells something), this will reflect in Jetti.

Last updated July 8th, 2020

How to regenerate shipping label?

You can do so from your Jetti account:

  1. Go to "Sales" and click on "Track"
  2. Select the order, and click on the three dots on top of the page. Click "Regenerate label"

Last updated July 8th, 2020

How often does the product sync run?

Answer: Syncing new products from a store takes place on an hourly basis.

Last updated July 8th, 2020

What product information is synced?

Stock levels and pricing sync continuously, but can be disabled. All other product attributes and information are imported the first time, but don't sync afterwards.

Last updated July 8th, 2020

Can you disable Sale price sync so items only sell at full price?

Yes, there is an option under each Inventory feed setting to enable or disable syncing Sale Prices.

Last updated July 8th, 2020

Can you decide whether products are automatically published from vendors or go through an approval process?

Yes, this is possible to decide for each individual vendor.

Last updated July 8th, 2020

Can vendors manually create and upload their products?

Yes, we support manual product imports through CSV or Google Sheets.

Last updated July 8th, 2020

From what e-commerce platforms can products be imported?

See a list of our integrations with e-commerce platforms here under https://jetti.io/integrations/dropship

Last updated July 8th, 2020

What is the process for creating a shipping label?

If your vendor uses Jetti's dropship portal, they can print domestic and international labels. You can either use Jetti's discounted USPS account or integrate your own carrier via our Shippo integration.

Last updated July 8th, 2020

Can you set up my account?

While we do offer multiple onboarding calls as a standard, we are no in a position to offer a fully managed service. It is also in the customer's best interest to have them be in control of their own accounts, for example when handling vendor onboarding in the future.

Last updated July 8th, 2020