Last updated March 9th, 2020
Sometimes when receiving an order, you may also receive an email letting you know that the specific order has encountered errors. This article will explain what you can do yourself in cases like these before having to contact support.
First, you will need to find the order that is creating an error. To do that, you need to follow these steps:
Once you have found the order, click into it. You will see a red bar stating that there is an error with the order. At the right-side of the bar, you need to click Review & send. This will give you an overview of the error.
After this, you can take one of the two actions: