Vendor integration - SquareSpace

If your vendor has a SquareSpace store, Jetti can automatically sync products and orders.

Last updated July 2nd, 2020

Squarespace Commerce offers a set of features for selling products and managing orders online. You can publish and automatically sync products between your SquareSpace vendors and your store. Tracking details can be entered by the vendor through a dropship portal, as SquareSpace doesn't currently allow orders to be synced. To learn more on how they view their orders from the dropship portal, read this.

Syncing with SquareSpace vendors

To sync with SquareSpace, you need to do the following steps:

  1. Navigate to Contacts and click "Add new dropship provider"
  2. Add name of the store and save
  3. Click on Inventory Feeds and add a New Inventory Feed
  4. Click on the Squarespace-icon. It will then ask you to enter the URL for the shop into Jetti. No additional authentication details are required.

How do I know I have the right URL?

Sometimes there may be confusion on which URL is needed for the integration.

It should be the URL of the shop, not the URL of the site.

The way your vendor can find the URL is either by visiting their shop's site directly and sending that URL to you, or they can also find it from their SquareSpace account, by clicking on the arrow that's on the top-right when editing the shop.

How products should be created on SquareSpace?

If you want your vendor's products to sync with Jetti, they will need to create products in SquareSpace under the Inventory section. If products use a different method (such as a standalone page with static content), we may not be able to sync the information. To add a new product, the vendor should do the following:

  1. Click on Commerce > Inventory

  1. Click Add new product on the top-right corner.
  2. Add the product details, and click save & publish

By doing this, when you re-fetch the vendor's inventory feed, the new product should show up in your Jetti account.


What do I do if I cannot sync orders with my vendor's platform?

There is a different process depending on what platform your vendor uses. The easiest way for the vendor to ship orders if it's not possible to sync directly with their Ecommerce platform, is through the vendor portal.

Last updated July 2nd, 2020

What does an inventory only - integration mean?

With inventory only - integration, there isn’t a way for us to create an order in the vendors store, whereas we can for example with Shopify. As such, the vendor will need to mark the item as shipped from their dropship portal. If the inventory level changes (eg the vendor sells something), this will reflect in Jetti.

Last updated July 2nd, 2020

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