Assign multiple vendors or brand names to a vendor in Jetti
Last updated July 27th, 2017
Once you have set up your vendors and fetched their inventory feeds, you should go ahead and map the brands to the right dropship providers. Why is this important? Sometimes merchants have different vendors or brands (e.g. Nike and Adidas) which are dropshipped by a single source (e.g. 1 vendor that supplies several brands). These brand names may show up differently in the Shopify store than what is shown on Jetti, which can confuse the system. Additionally, as Jetti handles both inhouse and dropship, it is important to mark each brand accordindly. Once you have mapped your vendor/brand names, you do not have to repeat the same setup again.
So how to do this?
As mentioned, by mapping your vendor/brand names ones, you do not have to repeat this setup again. What if, however, you do want to override this default setting for a specific case?
That's easy too.
If you have shipping notifications enabled, you'll receive an email whenever Jetti imports a sale and can't match an item to a vendor. When you view the sale, it will have an alert next to each item Jetti could not automatically process. This normally happens if you use a different name for your vendor in Shopify than Jetti.
To resolve the issue:
If the vendor name is also the same as the dropship provider, it may be quicker to use the bulk action on the vendor list to set up the mappings.
You can also do the above in bulk by exporting and importing a CSV file.
No - if you only dropship you can select the default under Setup > General > General fulfillmen. Just select "dropship" as the default fulfillment policy.
You may have noticed that if an order is placed for a brand that has not been mapped to the correct vendor, the order fails. In these cases, you need to take a few actions for the order to proceed.