How to Connect Stripe to Your Vendors

This article will detail how to connect Stripe to your vendors, and what are the main differences of the two types of Stripe accounts.

Last updated October 20th, 2020

If you have a Stripe account that you have connected to Jetti for vendor payouts, the next step is to connect Stripe to your vendors. Jetti supports both Stripe Standard and Stripe Custom for connecting vendors. This article will detail how to connect Stripe to your vendors, and what are the main differences of the two types of Stripe accounts.

It is important to note that Stripe does charge fees depending on your region. Find more information on Stripe’s pricing in the U.S. here.

Stripe Standard

Stripe Standard is the fastest and easiest way to use Stripe Connect, as Stripe handles most of the user experience and communication. This is the account you would use in the case that your vendors already have a Stripe account. You can either prompt your vendors to create their own Stripe accounts, or allow anyone with an existing account to connect to Jetti.

Instructions on how to create a Standard account.

You can then trigger invitations to vendors for connecting their accounts. This can be done in two different ways:

  1. You can choose to send an email invitation to vendors for connecting their Stripe accounts directly from the vendor portal. This may be the easiest with vendors that are already using the portal for order management. To do this, just add the users under the vendor settings, and hit invite.

  1. The second option is to invite vendors to connect via Stripe. This may be useful with vendors that do not use the portal on a regular basis, as accessing the portal may create confusion. To trigger this invitation, go to the Prices tab of the vendor settings, select Stripe, and click the invite button.

Stripe Custom

Stripe Custom is a more complex setup, as you, the marketplace, are responsible for all the interactions with your users and for collecting the information needed to verify the account.

Stripe Custom allows you to create an account on behalf of your vendor, when they do not have an existing Stripe account or are unable to connect theirs. The account will almost completely be invisible to your vendors, as they do not have access to the Dashboard, nor does Stripe contact them directly.

You'll first need to create a Custom connected account. You can do this within your in your Stripe dashboard. The requirements for this will vary by region / business type, so we do recommend using Stripe's help documentation for the most up to date workflows. But you can start the process here:

Once created, you'll then be able to link to the account within Jetti. Unlike connecting to a Stripe Standard account (where the vendor does have a Stripe account), this does not require intervention or action from the vendor.

  1. Go to the vendors settings under Dropship Providers > (click name) > Prices.
  2. Under the payment selector, select Stripe and select the account you just created from the dropdown. You can select whether to pay this Stripe Custom account through your platform balance. Or, through charging a cardit card you can register on file.

Once selected, you'll then be able to start sending payments through the payment report.

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