Last updated July 2nd, 2020
If your vendors use ShipStation as their platform, they will receive and fulfill orders directly from their ShipStation site. This means that there is no need for them to access external portals for you to communicate these orders to them. Whatever orders come to Jetti, will also come to their site.
As you are familiar with how orders look like in your Jetti portal, you may wonder how it looks from the vendor's side. This article will show you how the vendors view orders from their ShipStation account.
In ShipStation, the vendors will have an Orders tab on the top panel. When clicking into this, they will be able to view their orders dashboard.
These orders are categorized on the left panel, and each category can also be filtered by the store. This way your vendors will be able to easily view a list of orders coming from your store.
When clicking into an order, they can view all the relevant information from the top of the page. It will show where the order came from (in this case from you), and whether it’s filled.
In the shipped orders, they can create a return in case of cancelations, by clicking Create Return.
Currently it is not possible for Jetti to pass shipping labels to vendors using ShipStation. Therefore, they can print their own labels, by selecting the order and clicking Create + Print Label. Similarly, they can print labels from the custom fields panel on the right side.
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