Last updated October 31st, 2017
One of the potential pain points in setting up a multi-vendor marketplace is understanding how to efficiently handle the invoicing and payments for shipping between you and your vendor. Every vendor might have different shipping charges. Or, you might not know the shipping costs until the vendor actually ships the items to your customer. It's complicated!
We've put together a useful blog post on the different models you can use, which we recommend reading to anyone looking to setup a new marketplace or move to Jetti from another provider.
With Jetti, you have various ways to setup the invoicing and payment of shipping charges between you and your vendor. Keep in mind, you can still set up your customer billing separately if needed.
Provide shipping labels to your vendors (Recommended)
If your vendor use Jetti's dropship portal, they can print domestic and international labels with just a few clicks. You can either use Jetti's discounted USPS account or integrate your own carrier via our Shippo integration.
- Set up the dropship portal for your dropship provider. You need to add an email address(es) for the vendor and select Email / portal under Syncing orders.
- Under the Syncing orders section, you'll also need to check Generate shipping labels button.
When visiting the dropship portal after a dropship purchase is generated, the vendor will then be presented with the cheapest shipping rate. They can select a different rate if needed. When printing any international shipping labels, they'll also be given any of the required customs documentation once the label is generated.
The vendors will be able to print the labels using any label printer. You can also select to print the labels onto the packing slip if needed. This is useful when using US letter sized pages with integrate shipping labels the vendor can just peel off and place on the parcel.
If you are using our discounted USPS account, you'll be billed weekly for any labels generated. However, for larger volumes we recommend using our parter Shippo account, where you can also connect your own accounts if needed. There's no additional charge for using the Shippo integration.
Are you looking to provide packing slips without the shipping label? You can do so by navigating to the Shipping tab, and turning off "Include label in packing slip".
Vendors pay for shipping
Providing shipping labels to your vendors might not always work. Your vendors might want orders sent directly to their platform instead of using a separate portal. Or, they have their own shipping operations in place.
You can also use Jetti's shipping rates to set up shipping rates for each of your vendors. If you enable the Invoice shipping option under the dropship provider settings, you'll also be able to automatically invoice vendors as they are shipped.
What is the process for creating a shipping label?
If your vendor uses Jetti's dropship portal, they can print domestic and international labels. You can either use Jetti's discounted USPS account or integrate your own carrier via our Shippo integration.
Last updated January 27th, 2020
Is there a way to print out the packing slip without a shipping label?
Yes, just navigate to the Shipping tab, and disable "Include label in packing slip".
Last updated February 17th, 2020
How to void a shipping label that was accidentally printed?
You can void a shipping label by going to Track under Sales, and clicking "Shipped" under the dropdown menu next to the order. Then click "Refund".
Last updated March 24th, 2020
How do I generate labels for return outbound shipments?
If you are using ShippyPro, there is an option to automatically generate return labels for outbound shipments.
Last updated March 26th, 2020
Back to Shipping
How do I include shipping label in the packing slip?
You can do this by enabling the setting "Include shipping label in packing slip" under __Contacts > Shipping. __
Last updated March 31st, 2020