Product updates

At Jetti, nothing is more important to us than our customers. We want your experience to be a rewarding one, which is why we regularly update you on changes to our products. Here you can stay up to date with the latest features and enhancements – and other great stuff going on at Jetti.

  • Last updated on July 7th, 2020by Amanda

    Specificying tags per dropship provider

    You now have the ability to set specific tags per dropship provider, which can be useful when grouping specific vendors together. These tags can be added from the advanced vendor settings, under the Orders tab.

    This is currently only Shopify and API supported.

  • Last updated on July 7th, 2020by Amanda

    Override invite URL for vendor portal

    You can set up custom landing pages for the invite to a vendor portal. For example, "http://mysite.com/?token={token}". This is only needed when using your own custom vendor portal, instead of the vendor portal provided by Jetti.

    You can do this in the dropship portal settings in the Setup tab.

  • Last updated on July 7th, 2020by Amanda

    Invoice shipping amounts from ShipStation

    Are you working with ShipStation and currently importing invoice shipping amounts manually? With Jetti, you can now change this to an automatic process, by using our automatic import of shipping costs from ShipStation! Get in touch for more details on how this can be done via support@jetti.io.

  • Last updated on July 7th, 2020by Amanda

    Multi-location inventory sync

    If your vendors have inventory in multiple Shopify locations, you can now configure with each of them and sync inventory from multiple locations, without having to create separate inventory feeds for each location.

  • Last updated on July 7th, 2020by Amanda

    Automatically connect items by UPC/barcode

    You can automatically connect items by barcode within an inventory feed, instead of by SKU. This can be useful if items do not have specific SKUs linked up to them.

  • Last updated on July 7th, 2020by Amanda

    Inventory import restrictions

    You can now set restrictions for minimum inventory levels to be synced, ensuring that items that have inventory less than a required amount set by you do not get synced.

  • Last updated on July 7th, 2020by Amanda

    Export dropship line items

    Are you looking to have a more detailed look into the line items purchased? You can now choose to export specific line items in your dropship purchases export. Get in touch for more details on how to do so!

  • Last updated on July 7th, 2020by Amanda

    Disabling Shopify SSO

    You can now manage whether to have staff members access Jetti directly from the App installed through Shopify, or if they require a password and login to access the Jetti account. If you want the latter to happen, just disable the "Enable staff to use SSO from Shopify" setting under your store setup settings.

  • Last updated on July 7th, 2020by Amanda

    Filter routing/shipping rates by European countries

    Facilitating the search of specific rates, we have now added European countries as filter options under the routing / shipping rate setup.

  • Last updated on July 7th, 2020by Amanda

    Override inventory policy for feeds or items

    If you are looking to automatically change the inventory policies of specific inventory feeds, rather than having to manually change them per each item, you can now do so! You can manage this in the inventory feed's settings under Inventory and Prices.

  • Last updated on July 7th, 2020by Amanda

    Import Manual Adjustments from the Vendor Portal

    If not setting up an inventory feed, you can now import the manual adjustments in bulk from the vendor portal via CSV, saving you the hassle of having to do it on an individual basis.

  • Last updated on July 7th, 2020by Amanda

    Intercom in Vendor Portal

    No more emailing back and forth with your vendors everytime they have a question! We have now released the ability to integrate an Intercom account for your vendors in their dropship portal, facilitating the communucation between you and your vendors. Everytime they have a question, they can easily drop it in the Intercom chat directly from their portal. This can be enabled under the Integrations section.

  • Last updated on July 7th, 2020by Amanda

    Dropship Consolidation

    You can now convert the ship to address to your warehouse address on a dropship order and route the orders into the default warehouse for the channel. The order are also flagged and filterable under the dropship purchases.

    To do this, select "Consolidated" for the shipment routing under the Routing tab in the vendor settings.

  • Last updated on July 7th, 2020by Amanda

    Import Shipment Details from Google Sheets

    If your vendor isn't connecting via their Ecommerce platform or not using the vendor portal, Jetti can now automatically import tracking and shipping costs from Google Sheets.

    To do this, go to your vendor settings > Shipping, and select Import from a Google Sheet under Automatically Import Shipping files section.

    For more on how to set this up, read this support article.

  • Last updated on July 7th, 2020by Amanda

    Custom Shipping Mapping

    You can now build custom shipping mappings for importing FTP / JSON file uploads, if the default template doesn't cover all the required fields. To do this, select "Custom" under Shipping endpoint mapping (under the orders tab). This is where you'll be able to create the custom mappings.

  • Last updated on July 7th, 2020by Amanda

    Send WooCommerce Orders Marked as Paid

    WooCommerce orders can now be marked as "processing" when the option to "send as paid" is enabled.

    To do this, select "Mark the order as paid immediately" under the Prices - tab.

  • Last updated on July 7th, 2020by Amanda

    Import Shipping Costs via CSV

    You can now import your shipping costs to Jetti via CSV, to ensure that costs are synced up and reflect in your reports as well. To do this, there is an added invoice amount column in the CSV import template that you can fill.

  • Last updated on July 7th, 2020by Amanda

    Ability to bulk add Items in a Text - comma separated

    No more needing to manually add items one-by-one into the array, you can now bulk add them as text, with commas separating the items.

  • Last updated on July 7th, 2020by Amanda

    Add EU countries / states to filtering

    You can now bulk select countries and states when filtering locations for shipping rates and warehouses.

  • Last updated on July 7th, 2020by Amanda

    Add order email to order Webhook API

    You can now add the order email to the outbound Webhook API for orders.

  • Last updated on July 7th, 2020by Amanda

    Send custom properties to ShipStation

    You can now pass custom line item properties to a ShipStation account.

  • Last updated on July 7th, 2020by Amanda

    Generate customer facing invoice including items from a specific vendor

    You can now generate customer-facing invoices that only include orders from a specific vendor, as opposed to the full invoice including all items. Useful, if you need to single out orders from a specific vendor.

    You can set this in the settings of a vendor in Contacts > Orders > Advanced and select "Vendor" in the Include customer invoice section.

    You can also download the invoices from the vendor portal, by clicking "Customer invoice" next to the dropdown menu of an order.

  • Last updated on July 7th, 2020by Amanda

    Base price changes from cost price

    If your preference is to base price changes from your cost price, you can now select it as an option.

  • Last updated on July 7th, 2020by Amanda

    Generate a unique email address for order syncing

    If you are not looking to use a specific customer or company email address when order syncing, you can now select the option of generating a unique address for each customer order. Keep in mind, only companies which use Google Mail as their provider should use this option. The email will be your company email, with +unique-id added to it. For example, if your email if suport@mystore.com, the email for the order will be set to support+5c5f48eb77f63184ed3b93612b39880b@mystore.com

    This option can be selected in Contacts > Orders > Advanced > Include customer email > Use unique email for each order

  • Last updated on July 7th, 2020by Amanda

    Capturing payment details from reseller

    Jetti now allows you to work with resellers that can publish your products to their stores. You can now automate payments to your resellers, removing the manual work of having to send payouts. Streamline reseller payments by capturing payment details in the form of credit card details under the reseller section.

  • Last updated on July 7th, 2020by Amanda

    Sync WooCommerce tracking details

    Jetti can now sync tracking details when the vendor is using the WooCommerce tracking plugin. This will allow you and your customers to easily track packages coming from WooCommerce vendors, as tracking details are automatically synced.

  • Last updated on July 7th, 2020by Amanda

    Upload inventory for feed items

    You can now upload items when they also have inventory feed items attached.

  • Last updated on July 7th, 2020by Amanda

    Capture external shipment payload

    Capture inbound shipment updates from vendor's platforms. You can track the payloads by clicking on "Shipment imports" from the dropdown menu under Sales > Track.

  • Last updated on July 7th, 2020by Amanda

    Import adjustments from the inventory tab

    You can now include a link to import adjustments from the inventory tab for a dropship provider.

    You can do so under Contacts > Inventory feeds.

  • Last updated on July 7th, 2020by Amanda

    Pulling unmapped fields from Google Shopping feeds

    We now pull through any unmapped fields from Google Shopping feeds and set as metafields, so they can be used in Shopify once published.

  • Last updated on July 7th, 2020by Amanda

    Pausing the sending of purchase orders that have out of stock items

    You can now pause sending purchase orders while items are out of stock. This may be useful in scenarios where you want to raise dropship back orders for out of stock items.

    To do this, enable "Only send the purchase orders if all items are in stock" under the Orders tab.

  • Last updated on July 7th, 2020by Amanda

    Label Routing for Vendors

    You can now select how the preferred shipping rate should be selected for vendors. Either the cheapest rate or the one that best matches what the customer selected at checkout.

  • Last updated on July 7th, 2020by Amanda

    Paying vendors with your Stripe account

    You can now connect Jetti to your company's Stripe account, enabling vendor payments to be directly sent out from your Stripe.

    To do this, you can follow these instructions.

  • Last updated on July 7th, 2020by Amanda

    Adding Blended Shipping Option at Variant Level

    You are now able to add blended shipping option at variant level.

  • Last updated on July 7th, 2020by Amanda

    Pull Inventory from Specific Location on Shopify

    You can now pull the inventory from a specific set of locations in the vendor's Shopify store. The location can be copied from the URL, see example in the screenshot below.

  • Last updated on July 7th, 2020by Amanda

    Searching sales and dropship purchases by email

    You are now able to search your sales and dropship purchases by an email address. Just add the address in the search bar, and the system will search for the exact match.

  • Last updated on July 7th, 2020by Amanda

    Syncing Inventory Feeds to Specific Shopify Locations

    You can now sync inventory feeds to specific Shopify locations and override the default location. This might be useful if you are looking to segment your in-house and dropship inventory.

    To manage this setting, go to Integrations > Shopify > Setup > Syncing inventory feeds to Shopify.

  • Last updated on July 7th, 2020by Amanda

    All Rates Displayed in Vendor Portal

    You can now allow your vendors to select an alternative rate within the vendor portal. To give access to your vendors, enable Display all available rates to dropship providers under the Dropship section in the Jetti portal.

    After this, your vendors should be able to view all rates by clicking Other rates in the shipping section of the order summary.

  • Last updated on July 7th, 2020by Amanda

    Automatically Sending Orders to Dropshippers

    When selecting and sending orders, you can now decide whether you want the orders to be sent immediately, or if you choose to make changes and send them manually later.

  • Last updated on July 7th, 2020by Amanda

    Access Customer Invoices in Vendor Portal

    You can now see an actions menu on orders overview in the vendor portal, where the vendor can view customer and vendor invoices.

  • Last updated on July 7th, 2020by Amanda

    Show Count of Bounced Emails from Dropship Provider List

    Show alert of bounced emails on drop provider list. Just click Bounced emails under Dropship Providers. It might be useful to check this list on a regular basis to ensure that vendors are not missing out on important notifications.

    To find out more about email bouncing and what actions you can take to prevent them from happening, read this.

  • Last updated on July 7th, 2020by Amanda

    Custom Status Filtering in Vendor Portal

    We have added the ability to filter custom purchase statuses by the status. This can be done in the vendor portal.

  • Last updated on July 7th, 2020by Amanda

    Date Filtering in Vendor Portal

    You can now filter by date on the orders-tab in the vendor portal, making it easy for your vendors to prioritize or find certain orders.

  • Last updated on July 7th, 2020by Amanda

    Filtering Order Status in Magento

    You can now filter by order status in Magento. Only orders in the filtered status will be imported.

    You can do so under __Integrations > Magento > Setup __

  • Last updated on July 7th, 2020by Amanda

    Creating Custom Connections with Zapier

    You can create custom connections between your Jetti account and other tools you are using with Zapier. For example, you might want to be notified on Slack when an item is removed, or whenever a product with a certain attribute has been published.

    Read this article on instructions on how to do this.

  • Last updated on July 7th, 2020by Amanda

    Automatically Split Dropship Purchases by Quantity

    You can now split orders within a dropship provider. For example, raise a separate dropship purchase for each line item on the order.

    You can do this under the Orders-tab, in the "Order Splitting" section.

  • Last updated on July 7th, 2020by Amanda

    Fetch Shipping Updates via API

    It is now possible to import shipping updates via a custom API feed. This is useful if you are looking to automate the importing of tracking from a third party system not currently supported by Jetti.

    You can do this under the Orders-tab, at the "Format for fetching shipping updates" section.

  • Last updated on July 7th, 2020by Amanda

    Order Consolidation Email

    You can now see a summary of the items that are due to ship from the vendor portal using the batch ship buttons. This can be useful, for instance in the case that you need your vendors to quickly see an overview list of products that need to be shipped, without having to worry about further details.

  • Last updated on July 7th, 2020by Amanda

    Vendor Reporting

    Vendors can now see reporting metrics directly from their dropship portal. They will be able to view the units sold and product fees, making it easy for them to track metrics on their side.

  • Last updated on July 7th, 2020by Amanda

    Salesforce Product Publishing

    You now have the ability to publish products to Salesforce.

  • Last updated on July 7th, 2020by Amanda

    Filter Salesforce Orders by Status

    You can now filter which order statuses are imported from Salesforce accounts. For example, you can use this to only import paid or approved sales.

    Do this under Integrations > Setup > Paid Statuses

  • Last updated on July 7th, 2020by Amanda

    Packing Slips for WooCommerce Orders

    If you are looking to add a packing slip to your WooCommerce order, you can now do so by adding a link to it as an order note in the WooComemrce store.

  • Last updated on July 7th, 2020by Amanda

    Displaying Vendor Address on Customer Invoice

    You are now able to display the dropship provider's address on the customer invoice.

    You'll be able to find this under the Sales > Dropship Purchases tab.

  • Last updated on July 7th, 2020by Amanda

    Multi-language for WooCommerce

    You can now specify additional parameters when syncing an inventory feed. For example, you can use this feature to pass data to a custom plugin or app that the vendor may have in their store.

  • Last updated on July 7th, 2020by Amanda

    Import tracking from WooCommerce

    Tracking can now be imported from WooCommerce when the vendor uses ShipStation to process their orders.

  • Last updated on July 7th, 2020by Amanda

    Import Cancellations from Vendors

    You can now import returns or cancellations directly from vendors. For example, if an order is canceled from a vendor's Shopify store, the order will also be canceled automatically in Jetti. You can enable this setting under your orders tab.

    __Note: __This setting is currently only supported by Shopify and ChannelEngine

  • Last updated on July 7th, 2020by Amanda

    Salesforce Integration

    You can now have Salesforce as your storefront by connecting your Jetti account with Salesforce (see more information here), and you can also integrate with Salesforce vendors.

  • Last updated on July 7th, 2020by Amanda

    Distributing Shipping Income by Vendor

    We can now split shipping income collected from the customer between the vendors on the order. You can choose to pass the full amount to the vendor, or distribute it based on quantity, order value, or allocate it to the first vendor. Find this in the order processing - tab.

  • Last updated on July 7th, 2020by Amanda

    Make Custom Field Links Clickable

    You can now make the custom field notes clickable. For example, you could do this if the custom field value is a URL.

  • Last updated on July 7th, 2020by Amanda

    Limit Free Shipping to Specific Origins

    Alongside the recent changes for setting up the free shipping options, you can now set the specific origin countries to which you limit free shipping.

  • Last updated on July 7th, 2020by Amanda

    Limit Free Shipping to Domestic Shipments

    You can now control whether free shipping should be applied to shipments in an order or only to domestic shipments. If you select the "Only Domestic Shipments" - options, it means that for example if a customer is located in the U.S. and the items are being shipped from vendors in the U.S. and Canada, only the U.S. vendor shipment is free.

  • Last updated on July 7th, 2020by Amanda

    Limit Free Shipping Countries at Checkout

    We have added the ability to restrict free shipping thresholds to specific countries at checkout.

  • Last updated on July 7th, 2020by Amanda

    Monthly Automated Payments

    We have now added the option to automate payments on a monthly basis, and the ability to specify either the first or last day of the month as the payment date.

  • Last updated on July 7th, 2020by Amanda

    Send Notifications to Customers for Dropship Shopify Orders

    Have more control over the triggering of email notifications, as orders are placed in the dropship provider's Shopify store.

  • Last updated on July 7th, 2020by Amanda

    Route Items by State

    We have enabled in-house shipments to be routed by country, state or zip code, cutting out manual work of selecting warehouses individually.

  • Last updated on July 7th, 2020by Amanda

    Scheduling Automated Payments

    You can now save time by convenientyly scheduling automated payments to vendors on a given day or a month, depending on your agreement with your vendor.

  • Last updated on July 7th, 2020by Amanda

    Channel Commission Rates

    We have now enabled commission rates to be set differently per channel.

  • Last updated on July 7th, 2020by Amanda

    Variant Level Commission Rates

    We have now added the ability to set variant specific commission rates for items, rather than using a global default across all products for a vendor.

    screenshot

  • Last updated on July 7th, 2020by Amanda

    Specify Invoice Address for WooCommerce Dropship Orders

    We have added the ability to change the invoice address when sending orders to a dropship provider. You can choose to include the customer's billing address, your address (to show that the order is from you), or the option of not including any invoice address.

  • Last updated on July 7th, 2020

    Syncing cost prices and metafields from a Shopify inventory feed

    You can now sync cost prices and metafields from a Shopify inventory feed. You can enable both of these via the inventory feeds settings.

  • Last updated on July 7th, 2020

    Email shipping labels right to your vendor's inbox

    We're excited to announce a new feature in Jetti - you can now automatically send shipping labels to vendors by email. This can be useful if vendors don't want to log into the dropship portal in order to get their labels.

    This can all be set up in real time, so within a few minutes of customers placing an order vendor's can have your shipping label and branded packing slip in their inbox!

    You can turn on the feature per dropship provider under their settings, or turn it on for you vendors in your setup area.

  • Last updated on July 7th, 2020

    Providing addition rates for labels

    When printing shipping labels within Jetti, you can now see all of the available rates to selected from. Previously, Jetti would only show the cheapest rate which best matched the customer's selection at checkout.

    This is turned off within the dropship portal, but can be turned on in the setup area.

  • Last updated on July 7th, 2020

    Override shipment dimensions and weights

    We've now introduced the ability to edit the shipment weight and dimensions when generating rates within the dropship portal or retailer dashboard for each shipment. This provides a quick, convenient way to override the default weights and package sizes.

  • Last updated on July 7th, 2020

    New menu structure

    We have begun the rollout of a navigation in the dashboard. The key change is that we've dropped the Dropship purchases section. Instead, dropship purchases will appear under the sales link. The link to dropship providers will be accessible from the contacts menu. If you have any feedback on the menu or need any help with the changes, please get in touch.

  • Last updated on July 7th, 2020

    Slack integration

    Notifications getting lost in email? With our Slack integrations, your team can stay on top of important notifications and interact with our Jetti Slack bot to automate your workflows.

  • Last updated on July 7th, 2020

    Set custom fonts your packing slips / invoices

    You can now use custom fonts to better brand your packing slips and invoices. Just head over to Setup > Packing slip to customize yours today! Select from over a dozen fonts. Or, speak to support to request adding any font from the Google Fonts collection.

  • Last updated on July 7th, 2020

    Pay dropship vendors by ACH / bank transfer

    In addition to paying vendor's by Stripe, you can now use our TransferWise integration to send vendors domestic and international payments. You can enable the new integration in the setup area.

  • Last updated on July 7th, 2020

    Audit log

    We are rolling out a new feature to track the changes made on your account. On the dashboard in Jetti, you'll now see a list of recent changes made by staff members and vendors. For example, you can see when a vendor updates the cost price of their item. Or, when a team members prints and ships a label for an order.

    The retention period will differ depending on your Jetti plan and we will be expanding the changes we log over the coming releases. For now, it tracks changes made to your variants and orders.

  • Last updated on July 7th, 2020

    Dropship exception handling

    When dropshipping an item, sometimes things may go wrong and Jetti may not be able to send the item to the vendor. For example, you may have sold an item not yet assigned to a vendor. Or, you may not have completed the setup process, such as entering an email address or entering the API details for the vendor.

    You can now see a single list of all the errors within Jetti, together with the steps you need to take to resolve the issue.

  • Last updated on July 7th, 2020

    Additional filters on the inventory list

    When setting up Jetti, it's useful to assign data in bulk to your variants, such as the weight, vendor SKU or cost price. This data can then help automate the generation of shipping labels or dropship invoices.

    However, if you have thousands of products, it can be difficult to find out which products are missing the data. On the inventory list, we have now added these additional filters.

    You can then use in combination with the CSV export to batch update those items with the missing data. For example, filter those items without a cost price, export to CSV then reimport the updated CSV file with the cost prices added.

  • Last updated on July 7th, 2020

    Automated cancellations

    Cancellations made on your online store are now immediately reflected within Jetti. This will be enabled for all new accounts by default, however, existing accounts can update this under the settings for your store by enabling the following options:

    If your order has already generated any dropship purchase orders, an order cancellation will be created for each one and the vendor will be notified by email.

  • Last updated on July 7th, 2020

    New card views for products

    We've added a new card view for items in your variants list and inventory feeds, which you can toggle in the top of the screen. This can be useful when browsing for inspiring vendor products to publish or when you want to view larger images of the items in your store. Enjoy!

  • Last updated on July 7th, 2020

    Tracking progress of data imports and exports

    You can now track the progress of data import and exports (e.g. inventory feed uploads, exporting dropship providers) within the Jetti dashboard:

    These imports / exports happen are processed in the background. As well as getting an email notification, you'll now see a progress indicator while the feed is imported and an alert when the feed import is complete.

  • Last updated on July 7th, 2020

    Exporting orders by CSV

    Were excited to announcements a big change to how orders can be exported by CSV. This is needed if your vendors want to import order details into their accounting or fulfillment systems by FTP or through having a CSV file emailed to them.

    No matter what format your vendor requires - Jetti can now support it. To get started, go to the API templates section in the setup area.

  • Last updated on July 7th, 2020

    Prefix vendor name when publishing items

    When running a multi-vendor marketplace, it's recommended you add the vendor's name before the product title and in the product URL. So, Awesome Shirt becomes Cool Inc - Awesome Shirt. It helps drive more people to your site by improving SEO and also helps people find products once they are there.

    You can now do this in Jetti under settings for each feed. Just turn on the Prefix name option:

    Another useful addition is that you can now prefix your SKUs as well! This can be particulary useful if the same SKU is used for different products across your vendors. For example, if each of your vendors sells a different red shirt, but both use the SKU red-shirt. Just check the Prefix SKU checkbox and set the prefix you want. Easy!