Product updates

At Jetti, nothing is more important to us than our customers. We want your experience to be a rewarding one, which is why we regularly update you on changes to our products. Here you can stay up to date with the latest features and enhancements – and other great stuff going on at Jetti.

  • Last updated on September 19th, 2020by Amanda

    Allow admins to export vendor invoices

    Admins now have the ability to export invoices under the payment report for a vendor.

  • Last updated on September 19th, 2020by Amanda

    Set invoice terms to be appeared on PDFs sent to vendors

    You can now set your invoice terms, that will appear on the commission and vendor invoices.

    The terms can be set from the vendor settings, under Contact > Invoice terms.

  • Last updated on September 19th, 2020by Amanda

    Send carrier name to AfterShip

    You can now send the carrier name to AfterShip.

  • Last updated on September 19th, 2020by Amanda

    Dynamic headers for JSON feeds

    You now have the ability to set custom headers and query parameters for custom API feeds.

  • Last updated on September 19th, 2020by Amanda

    Add retailer company / tax ID to invoice

    You now have the ability to add the Vendor VAT ID to appear on invoices. This can be added from Setup > Packing slip, under Invoice terms dropship.

  • Last updated on September 19th, 2020by Amanda

    Return original sale when cloning via API

    When cloning a sale via the API, it will now return the original sale within the payload. This is useful when listening to webhooks for exchanges and needing to lookup information on the original order, such as the external ID or reference of the original order.

  • Last updated on September 19th, 2020by Amanda

    Generate vendor refund from any return

    A refund for a vendor can now be automatically raised as returns are raised in the system. This is useful if you are not using the status fields for returns to trigger refunds.

  • Last updated on September 19th, 2020by Amanda

    Use barcode for API templates

    You now have the option to add barcode to API templates, and send this through in the order details to vendors. You also are able to modify which fields, e.g. SKU, barcode, or both, are sent out.

    Find this option under Setup > API Templates.

  • Last updated on September 19th, 2020by Amanda

    Prevent fallback rates for advanced shipping rules

    You now have the ability to choose whether a fallback rate should be used in the case of no applicable shipping zones matching.

    This can be set from the Setup area > Shipping rates.

  • Last updated on September 19th, 2020by Amanda

    Attach PDFs to vendor payment notification

    You now can attach PDF files to the vendor payment notifications, making it easier for vendors to access and view invoices.

  • Last updated on September 19th, 2020by Amanda

    Set invoiced shipping rate from dropshipment of purchase shipping rate

    You now have the ability to base the invoiced shipping amount either on the price set on the shipment (when a vendor ships an item) or the actual shipping rate (used to estimate the rate). This can be helpful in supporting the reduction of vendor payout costs by the cost of the shipping label provided.

    These settings can be found under the vendor settings > Prices tab.

  • Last updated on September 19th, 2020by Amanda

    Trigger emails when vendor agreements are accepted

    No more having to manually check whether vendors have accepted your vendor agreements - you can now just receive internal email triggers that let you know which agreements have been accepted!

  • Last updated on September 19th, 2020by Amanda

    Internal returns notifications

    Keep better track of what is happening with your vendor returns by now receiving internal notifications whenever a return has been accepted and returned. This is useful also for communicating with your customers.

  • Last updated on September 19th, 2020by Amanda

    Route order based on line item properties

    You can now choose to route orders automatically either in-house or to dropship based on the line item properties in the order. This is useful if you are looking to fulfil specific line items differently to the rest of the items.

  • Last updated on September 19th, 2020by Amanda

    Select country and state formats for template exports

    You can now select by country format when generating templates. You can select from ISO 2 digit (e.g US), 3 digit (e.g. USA) or the fullname (e.g. Unitied States of America). These can be added under the Country format field in templates.

    You also have the ability to select by the US state format when generating templates, either fullname (e.g. California) or 2 digit (e.g. CA).

  • Last updated on September 19th, 2020by Amanda

    Add custom favicons to your portals

    You can now upload your company's favicon to both vendor and reseller portals, which will then be displayed instead of the default icon.

    You can upload your favicon, in the dropship portal settings under the Setup area.

  • Last updated on September 19th, 2020by Amanda

    Customer tagging and status management

    If you are managing customers within Jetti, you can now tag them to facilitate filtering, as well as archive and unarchive them from the list. This is useful for B2B and wholesale customers, that need to be actively managed.

  • Last updated on September 19th, 2020by Amanda

    Require bar codes on inventory feeds

    You can now require a bar code or UPC field when importing a product, and products without it will be automatically skipped and will not show in the inventory feed. This is useful when managing UPC or bar codes to connect, sync, or manage data.

    You can set this requirement under the inventory feed settings > Publishing.

  • Last updated on September 19th, 2020by Amanda

    Scope customers for resellers

    You can now choose whether resellers have access to and manage only their own customer based, or the entire customer base within the Jetti account.

    This can be set under the sales rep's settings under Resellers.

  • Last updated on September 19th, 2020by Amanda

    Show dropship invoice terms on PDF

    You can now include and show the invoice terms agreed with a vendor on the PDFs.

    The text that you want to display in the PDF can be added from the vendor settings, under Contacts > Terms.

  • Last updated on September 19th, 2020by Amanda

    Consolidate international shipments

    If you want to ensure that all international shipments are directly routed in-house, you now have the option to convert the ship-to address to your default warehouse address. This may be useful to handle the international shipment on behalf of the vendor.

    You can selet this option under the Routing tab in your vendor settings, by selecting "Consolidate international shipments" under Shipment routing.

  • Last updated on September 19th, 2020by Amanda

    Prevent non-admins from adding tags

    You can now prevent your non-admin users from adding or removing tags in Jetti.

    To do this, contact our team at support@jetti.io and we will enable this for your account.

  • Last updated on September 19th, 2020by Amanda

    Automated dropship payment refunds

    No more having to manually send refunds to vendors when there is a return! You can now place automatic refunds to your vendors whenever there has been a return, and the automatic refunds displayed in your payment reports.

    You can set automated refunds under the Prices tab of the vendor settings. You will also then notice a refund column under your payment reports, showing the amount owed in refunds.

  • Last updated on September 19th, 2020by Amanda

    Transfer cancellation

    If a payment of yours needs to get cancelled, you can now cancel them after the transfers have been sent. This is useful, for example, when a payments has bounced and needs to be re-sent.

    To do this, go to the payments > sent payments, and you will see a cancel button at the top of the page.

  • Last updated on September 19th, 2020by Amanda

    Automatically populate reseller variants

    When adding items to an order, you can now automatically populate reseller variants to it.

  • Last updated on September 19th, 2020by Amanda

    Show custom fields for in-house shipments

    You can now view custom fields of your in-house shipments. Custom fields are data about an item, SKU, order, or vendor that can be imported into the Jetti system directly from Shopify.

    This data can then be seen directly in the Sales tab, under tags.

  • Last updated on September 19th, 2020by Amanda

    Address validation endpoint

    You can now setup custom address validation. What this means is that before a sale gets imported to Jetti, you can have the address validated in your own custom way. This is useful, if there is a continual issue with the validation process. To set this up, go to Integrations > Your store settings > Order processing > Address validation endpoint.

  • Last updated on September 19th, 2020by Amanda

    CSV header separator

    Now you can add a configurable header to the CSV files that you are looking to export.

  • Last updated on September 19th, 2020by Amanda

    Enabling the export of fulfillments

    You can now export the full list of fulfillments per channel with the cost prices. No more having to do this manually, as this can now be done directly from Jetti!

  • Last updated on September 19th, 2020by Amanda

    Shippo Insurance

    You can now dynamically apply insurance to shipped items directly from Jetti.

    To do this, go to Integrations > Shippo > Insurance.

  • Last updated on September 19th, 2020by Amanda

    Wix Integration

    You can now pull in the product catalogue of your Wix vendors and publish them directly to your store from Jetti. Jetti will then sync product details, inventory, and pricing!

    To learn more on how to set this up, consult this article.

  • Last updated on September 19th, 2020by Amanda

    Specificying tags per dropship provider

    You now have the ability to set specific tags per dropship provider, which can be useful when grouping specific vendors together. These tags can be added from the advanced vendor settings, under the Orders tab.

    This is currently only Shopify and API supported.

  • Last updated on September 19th, 2020by Amanda

    Override invite URL for vendor portal

    You can set up custom landing pages for the invite to a vendor portal. For example, "http://mysite.com/?token={token}". This is only needed when using your own custom vendor portal, instead of the vendor portal provided by Jetti.

    You can do this in the dropship portal settings in the Setup tab.

  • Last updated on September 19th, 2020by Amanda

    Invoice shipping amounts from ShipStation

    Are you working with ShipStation and currently importing invoice shipping amounts manually? With Jetti, you can now change this to an automatic process, by using our automatic import of shipping costs from ShipStation! Get in touch for more details on how this can be done via support@jetti.io.

  • Last updated on September 19th, 2020by Amanda

    Multi-location inventory sync

    If your vendors have inventory in multiple Shopify locations, you can now configure with each of them and sync inventory from multiple locations, without having to create separate inventory feeds for each location.

  • Last updated on September 19th, 2020by Amanda

    Automatically connect items by UPC/barcode

    You can automatically connect items by barcode within an inventory feed, instead of by SKU. This can be useful if items do not have specific SKUs linked up to them.

  • Last updated on September 19th, 2020by Amanda

    Inventory import restrictions

    You can now set restrictions for minimum inventory levels to be synced, ensuring that items that have inventory less than a required amount set by you do not get synced.

  • Last updated on September 19th, 2020by Amanda

    Export dropship line items

    Are you looking to have a more detailed look into the line items purchased? You can now choose to export specific line items in your dropship purchases export. Get in touch for more details on how to do so!

  • Last updated on September 19th, 2020by Amanda

    Disabling Shopify SSO

    You can now manage whether to have staff members access Jetti directly from the App installed through Shopify, or if they require a password and login to access the Jetti account. If you want the latter to happen, just disable the "Enable staff to use SSO from Shopify" setting under your store setup settings.

  • Last updated on September 19th, 2020by Amanda

    Filter routing/shipping rates by European countries

    Facilitating the search of specific rates, we have now added European countries as filter options under the routing / shipping rate setup.

  • Last updated on September 19th, 2020by Amanda

    Override inventory policy for feeds or items

    If you are looking to automatically change the inventory policies of specific inventory feeds, rather than having to manually change them per each item, you can now do so! You can manage this in the inventory feed's settings under Inventory and Prices.

  • Last updated on September 19th, 2020by Amanda

    Import Manual Adjustments from the Vendor Portal

    If not setting up an inventory feed, you can now import the manual adjustments in bulk from the vendor portal via CSV, saving you the hassle of having to do it on an individual basis.

  • Last updated on September 19th, 2020by Amanda

    Intercom in Vendor Portal

    No more emailing back and forth with your vendors everytime they have a question! We have now released the ability to integrate an Intercom account for your vendors in their dropship portal, facilitating the communucation between you and your vendors. Everytime they have a question, they can easily drop it in the Intercom chat directly from their portal. This can be enabled under the Integrations section.

  • Last updated on September 19th, 2020by Amanda

    Dropship Consolidation

    You can now convert the ship to address to your warehouse address on a dropship order and route the orders into the default warehouse for the channel. The order are also flagged and filterable under the dropship purchases.

    To do this, select "Consolidated" for the shipment routing under the Routing tab in the vendor settings.

  • Last updated on September 19th, 2020by Amanda

    Import Shipment Details from Google Sheets

    If your vendor isn't connecting via their Ecommerce platform or not using the vendor portal, Jetti can now automatically import tracking and shipping costs from Google Sheets.

    To do this, go to your vendor settings > Shipping, and select Import from a Google Sheet under Automatically Import Shipping files section.

    For more on how to set this up, read this support article.

  • Last updated on September 19th, 2020by Amanda

    Custom Shipping Mapping

    You can now build custom shipping mappings for importing FTP / JSON file uploads, if the default template doesn't cover all the required fields. To do this, select "Custom" under Shipping endpoint mapping (under the orders tab). This is where you'll be able to create the custom mappings.

  • Last updated on September 19th, 2020by Amanda

    Send WooCommerce Orders Marked as Paid

    WooCommerce orders can now be marked as "processing" when the option to "send as paid" is enabled.

    To do this, select "Mark the order as paid immediately" under the Prices - tab.

  • Last updated on September 19th, 2020by Amanda

    Import Shipping Costs via CSV

    You can now import your shipping costs to Jetti via CSV, to ensure that costs are synced up and reflect in your reports as well. To do this, there is an added invoice amount column in the CSV import template that you can fill.

  • Last updated on September 19th, 2020by Amanda

    Ability to bulk add Items in a Text - comma separated

    No more needing to manually add items one-by-one into the array, you can now bulk add them as text, with commas separating the items.

  • Last updated on September 19th, 2020by Amanda

    Add EU countries / states to filtering

    You can now bulk select countries and states when filtering locations for shipping rates and warehouses.

  • Last updated on September 19th, 2020by Amanda

    Add order email to order Webhook API

    You can now add the order email to the outbound Webhook API for orders.

  • Last updated on September 19th, 2020by Amanda

    Send custom properties to ShipStation

    You can now pass custom line item properties to a ShipStation account.

  • Last updated on September 19th, 2020by Amanda

    Generate customer facing invoice including items from a specific vendor

    You can now generate customer-facing invoices that only include orders from a specific vendor, as opposed to the full invoice including all items. Useful, if you need to single out orders from a specific vendor.

    You can set this in the settings of a vendor in Contacts > Orders > Advanced and select "Vendor" in the Include customer invoice section.

    You can also download the invoices from the vendor portal, by clicking "Customer invoice" next to the dropdown menu of an order.

  • Last updated on September 19th, 2020by Amanda

    Base price changes from cost price

    If your preference is to base price changes from your cost price, you can now select it as an option.

  • Last updated on September 19th, 2020by Amanda

    Generate a unique email address for order syncing

    If you are not looking to use a specific customer or company email address when order syncing, you can now select the option of generating a unique address for each customer order. Keep in mind, only companies which use Google Mail as their provider should use this option. The email will be your company email, with +unique-id added to it. For example, if your email if suport@mystore.com, the email for the order will be set to support+5c5f48eb77f63184ed3b93612b39880b@mystore.com

    This option can be selected in Contacts > Orders > Advanced > Include customer email > Use unique email for each order

  • Last updated on September 19th, 2020by Amanda

    Capturing payment details from reseller

    Jetti now allows you to work with resellers that can publish your products to their stores. You can now automate payments to your resellers, removing the manual work of having to send payouts. Streamline reseller payments by capturing payment details in the form of credit card details under the reseller section.

  • Last updated on September 19th, 2020by Amanda

    Sync WooCommerce tracking details

    Jetti can now sync tracking details when the vendor is using the WooCommerce tracking plugin. This will allow you and your customers to easily track packages coming from WooCommerce vendors, as tracking details are automatically synced.

  • Last updated on September 19th, 2020by Amanda

    Upload inventory for feed items

    You can now upload items when they also have inventory feed items attached.

  • Last updated on September 19th, 2020by Amanda

    Capture external shipment payload

    Capture inbound shipment updates from vendor's platforms. You can track the payloads by clicking on "Shipment imports" from the dropdown menu under Sales > Track.

  • Last updated on September 19th, 2020by Amanda

    Import adjustments from the inventory tab

    You can now include a link to import adjustments from the inventory tab for a dropship provider.

    You can do so under Contacts > Inventory feeds.

  • Last updated on September 19th, 2020by Amanda

    Pulling unmapped fields from Google Shopping feeds

    We now pull through any unmapped fields from Google Shopping feeds and set as metafields, so they can be used in Shopify once published.

  • Last updated on September 19th, 2020by Amanda

    Pausing the sending of purchase orders that have out of stock items

    You can now pause sending purchase orders while items are out of stock. This may be useful in scenarios where you want to raise dropship back orders for out of stock items.

    To do this, enable "Only send the purchase orders if all items are in stock" under the Orders tab.

  • Last updated on September 19th, 2020by Amanda

    Label Routing for Vendors

    You can now select how the preferred shipping rate should be selected for vendors. Either the cheapest rate or the one that best matches what the customer selected at checkout.

  • Last updated on September 19th, 2020by Amanda

    Paying vendors with your Stripe account

    You can now connect Jetti to your company's Stripe account, enabling vendor payments to be directly sent out from your Stripe.

    To do this, you can follow these instructions.

  • Last updated on September 19th, 2020by Amanda

    Adding Blended Shipping Option at Variant Level

    You are now able to add blended shipping option at variant level.

  • Last updated on September 19th, 2020by Amanda

    Pull Inventory from Specific Location on Shopify

    You can now pull the inventory from a specific set of locations in the vendor's Shopify store. The location can be copied from the URL, see example in the screenshot below.

  • Last updated on September 19th, 2020by Amanda

    Searching sales and dropship purchases by email

    You are now able to search your sales and dropship purchases by an email address. Just add the address in the search bar, and the system will search for the exact match.

  • Last updated on September 19th, 2020by Amanda

    Syncing Inventory Feeds to Specific Shopify Locations

    You can now sync inventory feeds to specific Shopify locations and override the default location. This might be useful if you are looking to segment your in-house and dropship inventory.

    To manage this setting, go to Integrations > Shopify > Setup > Syncing inventory feeds to Shopify.

  • Last updated on September 19th, 2020by Amanda

    All Rates Displayed in Vendor Portal

    You can now allow your vendors to select an alternative rate within the vendor portal. To give access to your vendors, enable Display all available rates to dropship providers under the Dropship section in the Jetti portal.

    After this, your vendors should be able to view all rates by clicking Other rates in the shipping section of the order summary.

  • Last updated on September 19th, 2020by Amanda

    Automatically Sending Orders to Dropshippers

    When selecting and sending orders, you can now decide whether you want the orders to be sent immediately, or if you choose to make changes and send them manually later.

  • Last updated on September 19th, 2020by Amanda

    Access Customer Invoices in Vendor Portal

    You can now see an actions menu on orders overview in the vendor portal, where the vendor can view customer and vendor invoices.

  • Last updated on September 19th, 2020by Amanda

    Show Count of Bounced Emails from Dropship Provider List

    Show alert of bounced emails on drop provider list. Just click Bounced emails under Dropship Providers. It might be useful to check this list on a regular basis to ensure that vendors are not missing out on important notifications.

    To find out more about email bouncing and what actions you can take to prevent them from happening, read this.

  • Last updated on September 19th, 2020by Amanda

    Custom Status Filtering in Vendor Portal

    We have added the ability to filter custom purchase statuses by the status. This can be done in the vendor portal.

  • Last updated on September 19th, 2020by Amanda

    Date Filtering in Vendor Portal

    You can now filter by date on the orders-tab in the vendor portal, making it easy for your vendors to prioritize or find certain orders.

  • Last updated on September 19th, 2020by Amanda

    Filtering Order Status in Magento

    You can now filter by order status in Magento. Only orders in the filtered status will be imported.

    You can do so under __Integrations > Magento > Setup __

  • Last updated on September 19th, 2020by Amanda

    Creating Custom Connections with Zapier

    You can create custom connections between your Jetti account and other tools you are using with Zapier. For example, you might want to be notified on Slack when an item is removed, or whenever a product with a certain attribute has been published.

    Read this article on instructions on how to do this.

  • Last updated on September 19th, 2020by Amanda

    Automatically Split Dropship Purchases by Quantity

    You can now split orders within a dropship provider. For example, raise a separate dropship purchase for each line item on the order.

    You can do this under the Orders-tab, in the "Order Splitting" section.

  • Last updated on September 19th, 2020by Amanda

    Fetch Shipping Updates via API

    It is now possible to import shipping updates via a custom API feed. This is useful if you are looking to automate the importing of tracking from a third party system not currently supported by Jetti.

    You can do this under the Orders-tab, at the "Format for fetching shipping updates" section.

  • Last updated on September 19th, 2020by Amanda

    Order Consolidation Email

    You can now see a summary of the items that are due to ship from the vendor portal using the batch ship buttons. This can be useful, for instance in the case that you need your vendors to quickly see an overview list of products that need to be shipped, without having to worry about further details.

  • Last updated on September 19th, 2020by Amanda

    Vendor Reporting

    Vendors can now see reporting metrics directly from their dropship portal. They will be able to view the units sold and product fees, making it easy for them to track metrics on their side.

  • Last updated on September 19th, 2020by Amanda

    Salesforce Product Publishing

    You now have the ability to publish products to Salesforce.

  • Last updated on September 19th, 2020by Amanda

    Filter Salesforce Orders by Status

    You can now filter which order statuses are imported from Salesforce accounts. For example, you can use this to only import paid or approved sales.

    Do this under Integrations > Setup > Paid Statuses

  • Last updated on September 19th, 2020by Amanda

    Packing Slips for WooCommerce Orders

    If you are looking to add a packing slip to your WooCommerce order, you can now do so by adding a link to it as an order note in the WooComemrce store.

  • Last updated on September 19th, 2020by Amanda

    Displaying Vendor Address on Customer Invoice

    You are now able to display the dropship provider's address on the customer invoice.

    You'll be able to find this under the Sales > Dropship Purchases tab.

  • Last updated on September 19th, 2020by Amanda

    Multi-language for WooCommerce

    You can now specify additional parameters when syncing an inventory feed. For example, you can use this feature to pass data to a custom plugin or app that the vendor may have in their store.

  • Last updated on September 19th, 2020by Amanda

    Import tracking from WooCommerce

    Tracking can now be imported from WooCommerce when the vendor uses ShipStation to process their orders.

  • Last updated on September 19th, 2020by Amanda

    Import Cancellations from Vendors

    You can now import returns or cancellations directly from vendors. For example, if an order is canceled from a vendor's Shopify store, the order will also be canceled automatically in Jetti. You can enable this setting under your orders tab.

    __Note: __This setting is currently only supported by Shopify and ChannelEngine

  • Last updated on September 19th, 2020by Amanda

    Salesforce Integration

    You can now have Salesforce as your storefront by connecting your Jetti account with Salesforce (see more information here), and you can also integrate with Salesforce vendors.

  • Last updated on September 19th, 2020by Amanda

    Distributing Shipping Income by Vendor

    We can now split shipping income collected from the customer between the vendors on the order. You can choose to pass the full amount to the vendor, or distribute it based on quantity, order value, or allocate it to the first vendor. Find this in the order processing - tab.

  • Last updated on September 19th, 2020by Amanda

    Make Custom Field Links Clickable

    You can now make the custom field notes clickable. For example, you could do this if the custom field value is a URL.

  • Last updated on September 19th, 2020by Amanda

    Limit Free Shipping to Specific Origins

    Alongside the recent changes for setting up the free shipping options, you can now set the specific origin countries to which you limit free shipping.

  • Last updated on September 19th, 2020by Amanda

    Limit Free Shipping to Domestic Shipments

    You can now control whether free shipping should be applied to shipments in an order or only to domestic shipments. If you select the "Only Domestic Shipments" - options, it means that for example if a customer is located in the U.S. and the items are being shipped from vendors in the U.S. and Canada, only the U.S. vendor shipment is free.

  • Last updated on September 19th, 2020by Amanda

    Limit Free Shipping Countries at Checkout

    We have added the ability to restrict free shipping thresholds to specific countries at checkout.

  • Last updated on September 19th, 2020by Amanda

    Monthly Automated Payments

    We have now added the option to automate payments on a monthly basis, and the ability to specify either the first or last day of the month as the payment date.

  • Last updated on September 19th, 2020by Amanda

    Send Notifications to Customers for Dropship Shopify Orders

    Have more control over the triggering of email notifications, as orders are placed in the dropship provider's Shopify store.

  • Last updated on September 19th, 2020by Amanda

    Route Items by State

    We have enabled in-house shipments to be routed by country, state or zip code, cutting out manual work of selecting warehouses individually.

  • Last updated on September 19th, 2020by Amanda

    Scheduling Automated Payments

    You can now save time by convenientyly scheduling automated payments to vendors on a given day or a month, depending on your agreement with your vendor.

  • Last updated on September 19th, 2020by Amanda

    Channel Commission Rates

    We have now enabled commission rates to be set differently per channel.

  • Last updated on September 19th, 2020by Amanda

    Variant Level Commission Rates

    We have now added the ability to set variant specific commission rates for items, rather than using a global default across all products for a vendor.

    screenshot

  • Last updated on September 19th, 2020by Amanda

    Specify Invoice Address for WooCommerce Dropship Orders

    We have added the ability to change the invoice address when sending orders to a dropship provider. You can choose to include the customer's billing address, your address (to show that the order is from you), or the option of not including any invoice address.